FiveStars operates across every platform where ratings and reviews matter. Two streams of work. One standard of expertise.
Every engagement falls into one of two streams. Defend resolves a specific problem. Grow builds the systems that improve your reputation over time.
Something is wrong. A review needs challenging. A listing needs recovering. A crisis needs managing. Negative search results need addressing. Defend engagements are scoped, outcome-driven, and finite. You come with a situation. We resolve it.
Your reputation is stable, but it is not working for you yet. Grow engagements build the systems that generate reviews, optimise your presence across platforms, and turn your online reputation into a genuine competitive advantage.
Every review platform has its own policies, appeal processes, and escalation paths. FiveStars knows them all. Select a platform to learn more about what we do.
Policy-based review challenges, fake review investigation, response strategy, and systematic approaches to improving your Google star rating.
Learn moreSuspended profile reinstatement, verification disputes, ownership recovery, duplicate resolution, and profile optimisation for local visibility.
Learn moreReview challenges, business account management, category corrections, and strategies for building a verified review presence.
Learn moreManagement centre challenges, ranking issues, review response strategy, and reputation building for New Zealand tourism operators and hospitality.
Learn moreFacebook review management, Reddit reputation defence, coordinated attack response, and de-escalation strategies across all social platforms.
Learn moreNegative content in branded search, review snippet management, knowledge panel corrections, autocomplete issues, and brand bidding defence.
Learn moreYou do not need to know which service you need. Tell us the situation and we will take it from there.
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